At Noxbreed, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, we are here to help. Please read our return policy carefully to understand your rights and our procedures.
To be eligible for a return, please ensure that:
Certain types of items cannot be returned, including:
To initiate a return, please follow these steps:
Once we receive your return, we will inspect the item(s) and notify you of the status of your refund. If your return is approved, we will process your refund to the original method of payment. Please note that it may take some time for the refund to appear in your account, depending on your payment provider.
If you need to exchange an item for a different size or color, please follow the return process above. Once your return is approved, you can place a new order for the desired item.
If you received a damaged or defective item, please contact us immediately at info@noxbreed.com or +27 71 010 7704. We will arrange for a replacement or refund at no additional cost to you.
If you have any questions about our return policy, please contact us:
Thank you for shopping with Noxbreed. We value your business and strive to provide the best customer experience possible.
